STORE/PRIVACY POLICIES & TERMS & CONDITIONS

PRIVACY POLICY

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

Thank you for accessing the SAUDADE Clothing Company Website - www.SaudadeClothingCo.com (“Site”) operated by SAUDADE Clothing Company, LLC. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use, and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

This privacy policy applies to the Site. This privacy policy does not necessarily apply to any offline collection of your personal information. Please see below for details.

We are not responsible for the content or privacy practices on any website not operated by SAUDADE Clothing Company, LLC. to which the Site links or that links to the Site.

INFORMATION COLLECTION AND USE:

INFORMATION COLLECTION:

We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

• help make the Site easier for you to use by not having to enter information more than once.

• help you quickly find information, products, and services.

• help us create content that is most relevant to you.

• alert you to new information, products, and services that we offer.

 

(A) Registration and Ordering: Before using certain parts of any Site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping, and billing address(es), phone number, email address, and payment card details. In addition, we may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations, and for your gender. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.

(B) Email and Mobile Communications: Several locations of the Site permit you to enter your email address or mobile phone number for purposes including but not limited to: registering for a contest or sweepstakes; to request us to notify you of new deals, new product styles, or product sizes; to sign up for email or SMS newsletters and special offers or to sign up for the SAUDADE Clothing Company Newsletter. Your participation in a contest or sweepstakes is completely voluntary, so you have a choice whether to participate and disclose information to us. We use this information to notify contest and sweepstakes winners and to award prizes. We may post on the Site the names and cities of contest and sweepstakes winners. By entering a contest or sweepstakes, you may be opting in to receive our marketing updates and special offers, and this will be disclosed in the official rules governing the campaign.

 

(C) Cookies and Other Tracking Technologies: Like many sites, the Site employs cookies, pixels, SDKs, and other modern tracking technologies (collectively, "Tracking Technologies") to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.

(1) Cookies are small pieces of information that are stored as text files by your Internet browser on your device. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from websites or to remove cookies from your device, but if you do, you will not be able to access or use portions of the Site. We must use cookies to enable you to select products, place them in an online shopping cart, and purchase those products. If you do this, we keep a record of your browsing activity and purchase. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S STORAGE TO GATHER A USER’S CONFIDENTIAL, UNRELATED PERSONAL DATA. Our cookies are safe and standard for e-commerce functionality.

(2) Pixels and tracking tags assist in delivering cookies, help us determine whether a web page on the Site has been viewed and, if so, how many times, and allow us to better optimize our digital marketing.

(3) We use third-party data analytics and advertising partners (such as Google Analytics) to help tailor site content to users or to serve ads on our behalf across the internet. These companies may employ tracking technologies to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any automated information that these third parties collect is managed in accordance with their respective privacy frameworks and applicable data protection statutes.

 

(4) As an example, Meta (Facebook/Instagram) collects certain information via tracking pixels and automated technologies to determine website interactions and purchases. Please note that any information collected by Meta via these technologies is governed by Meta's data policy, though we utilize standard integrations to ensure your data is handled securely.

(5) Log Files: As is true of most websites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, device type, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes.

 

(6) Age and Children's Privacy: We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13 (or under age 16 where applicable by regional law). Elsewhere on the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

 

(7) Product Reviews: You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review.

 

INFORMATION USE AND DISCLOSURE:

 

(A) Internal Use: We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Sites’ content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site. In order to facilitate such use, we may share your information with affiliates under SAUDADE Clothing Company, LLC.’s control.

 

(B) Communications with You: We will use your personal information to communicate with you about the Site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails or necessary updates related to your active transactions.

 

(C) External Use: We want to provide you with excellent service and offer you a great selection. We do not sell, rent, trade, or license your specific personal information or financial information to third parties for their independent commercial use, except that:

 

(1) As do most digital retailers, we use third-party service providers to perform specific functions on our behalf. When we disclose information to these service providers, it is strictly to help them perform their service. For example, we partner with shipping carriers (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to deliver products, to ensure delivery, and to obtain logistical feedback. We provide them with necessary delivery information such as your name, shipping address, email, and phone number.

 

(2) Similarly, to facilitate secure payments and provide customer service to you, we must provide your payment data to financial-services corporations and encrypted payment gateways. When we submit your payment data for authorization, we use advanced data encryption to protect your information.

 

(3) We may disclose such information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Site for illegal reasons.

 

(4) It’s possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be transferred to the successor company, subject to the Privacy Policy in effect.

 

(5) We may share anonymized, aggregated, or non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly identify you.

 

(6) We may publicly disclose the name, city, and state of contest and sweepstakes winners in accordance with official promotion rules.

 

DATA SECURITY:

 

The Site incorporates technical, physical, and administrative procedures to safeguard the confidentiality of your personal information, including Transport Layer Security (“TLS”) encryption for all financial transactions through the Site. We use industry-standard encryption protocols to protect your personal information online, and we restrict internal access to personal information to only those employees or verified agents who require access to perform a specific operational function.

 

While we use robust precautions to safeguard your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

 

OPT-OUT/CORRECTIONS:

 

Upon your request, we will (1) correct or update your personal information; (2) stop sending marketing communications to your email address or device; and/or (3) disable your account to prevent any future purchases through that account. You can make these requests by emailing your request to The SAUDADE Clothing Company Customer Service Team at:
info@saudadeclothingco.com

 

Please do not email your credit card number or other highly sensitive financial information. ### OFFLINE COLLECTION, USE &

 

DISCLOSURE OF INFORMATION:

 

The majority of information that we collect is obtained through the Site, and this Privacy Policy applies primarily to that online interaction. We may also collect information offline, where we maintain equivalent standards to protect the privacy of your personal information. For example, if a customer contacts customer support via phone to place an order or ask questions, we will collect only the information necessary to fulfill the request or resolve the inquiry. Order details provided via phone are securely input directly into our authorized e-commerce database using modern encryption standards. If offline communication involves printed media or physical documents containing personal information, they are safely destroyed or securely filed once they are no its longer required for legitimate operational purposes.

 

TERMS & CONDITIONS

 

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

 

CONDITIONS OF USE:

 

Welcome to our online store! SAUDADE Clothing Company, LLC., and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

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PRIVACY:

 

Please review our Privacy Policy, which also governs your visit to our website, to fully understand our data practices.

 

ELECTRONIC COMMUNICATIONS:

 

When you visit SAUDADE Clothing Company - www.SaudadeClothingCo.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

COPYRIGHT:

 

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of SAUDADE Clothing Company, LLC. or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of SAUDADE Clothing Company, LLC, with copyright authorship for this collection by SAUDADE Clothing Company, LLC, and protected by applicable copyright laws.

 

TRADEMARKS:

 

SAUDADE Clothing Company, LLC. trademarks and trade dress may not be used in connection with any product or service that is not explicitly authorized by SAUDADE Clothing Company, LLC., in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SAUDADE Clothing Company, LLC. All other trademarks not owned by SAUDADE Clothing Company, LLC. or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SAUDADE Clothing Company, LLC. or its subsidiaries.

 

LICENSE AND SITE ACCESS:

 

SAUDADE Clothing Company, LLC. grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of SAUDADE Clothing Company, LLC. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of SAUDADE Clothing Company, LLC. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of SAUDADE Clothing Company, LLC. and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing SAUDADE Clothing Company, LLC.'s name or trademarks without the express written consent of SAUDADE Clothing Company, LLC. Any unauthorized use terminates the permission or license granted by SAUDADE Clothing Company, LLC. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of SAUDADE Clothing Company, LLC. so long as the link does not portray SAUDADE Clothing Company, LLC., its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any SAUDADE Clothing Company, LLC. logo or other proprietary graphic or trademark as part of the link without express written permission.

 

YOUR MEMBERSHIP ACCOUNT:

 

If you use this site, you are responsible for maintaining the confidentiality of your account credentials and password and for restricting access to your device, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with the involvement of a parent or guardian. SAUDADE Clothing Company, LLC., and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

 

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT:

 

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. SAUDADE Clothing Company, LLC. reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted content.

 

If you do post content or submit material, and unless we indicate otherwise, you grant SAUDADE Clothing Company, LLC. and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant SAUDADE Clothing Company, LLC. and its associates and sublicensees the right to use the name that you submit in connection with such content if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify SAUDADE Clothing Company, LLC. or its associates for all claims resulting from content you supply. SAUDADE Clothing Company, LLC. has the right but not the obligation to monitor and edit or remove any activity or content. SAUDADE Clothing Company, LLC. takes no responsibility and assumes no liability for any content posted by you or any third party.

 

RISK OF LOSS:

 

All physical items purchased from SAUDADE Clothing Company, LLC. are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery of the package to the shipping carrier.

 

PRODUCT DESCRIPTIONS:

 

SAUDADE Clothing Company, LLC. and its associates attempt to be as accurate as possible. However, SAUDADE Clothing Company, LLC. does not warrant that product descriptions, sizing details, or other content of this site are perfectly accurate, complete, reliable, current, or error-free. If a product offered by SAUDADE Clothing Company, LLC. itself is not as described, your sole remedy is to return it in unused, original condition subject to our store return policy.

 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

 

THIS SITE IS PROVIDED BY SAUDADE CLOTHING COMPANY, LLC. ON AN "AS IS" AND "AS AVAILABLE" BASIS. SAUDADE CLOTHING COMPANY, LLC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

 

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SAUDADE CLOTHING COMPANY, LLC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SAUDADE CLOTHING COMPANY, LLC. DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM SAUDADE CLOTHING COMPANY, LLC. ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SAUDADE CLOTHING COMPANY, LLC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

 

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

 

APPLICABLE LAW:

 

By visiting SAUDADE Clothing Company, LLC. - www.SaudadeClothingCo.com, you agree that the laws of the state of California, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and SAUDADE Clothing Company, LLC. or its associates.

 

DISPUTES:

 

Any dispute relating in any way to your visit to SAUDADE Clothing Company, LLC. or to products you purchase through the Site shall be submitted to confidential arbitration in California, USA, except that, to the extent you have in any manner violated or threatened to violate SAUDADE Clothing Company, LLC.’s intellectual property rights, SAUDADE Clothing Company, LLC. may seek injunctive or other appropriate relief in any state or federal court in the state of California, USA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

 

SITE POLICIES, MODIFICATION, AND SEVERABILITY:

 

Please review our other store policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to SAUDADE Clothing Company, LLC. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

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QUESTIONS:

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Questions regarding our Conditions of Usage, Privacy Policy, or other policy-related material can be directed to our support staff by clicking on the "Contact Us" link or by emailing us at:
info@saudadeclothingco.com

 

PAYMENT METHODS:

 

SAUDADE Clothing Company, LLC. uses WIX Payments (Powered by Stripe & Adyen) as our online payment processor. For more information on their privacy policies and data security standards, please visit their official resource centers.

 

We accept major credit cards, debit cards, and authorized digital wallet payment options supported via WIX Payments powered by Stripe & Adyen.